At Sonora Potts Point, we believe hospitality should be fun, vibrant, and safe for everyone—guests and staff alike.
We are taking a stand to change outdated industry norms by clearly defining acceptable behavior in our restaurant. These rules apply to all services, including dinner and bottomless brunch.
Our goal is to create a dining experience where everyone feels welcome, respected, and safe. By following these guidelines, you’re helping us set a new benchmark for guest conduct in the hospitality industry.
Legal and Safety Guidelines
1. Respect for property
- Moving chairs between tables or damaging furniture and equipment is prohibited.
- Australian law gives venues the right to remove guests who cause damage.
2. Alcohol, excessive drinking, and smoking/vaping regulations
- Alcohol must remain within the restaurant. It is illegal to take drinks off licensed premises.
- Excessive drinking or intoxication is not permitted. Serving alcohol to guests who are already intoxicated is illegal under Australian law, and guests may be refused service or removed to ensure safety.
- Smoking or vaping near entrances, doorways, or inside the restaurant is prohibited by law.
3. Noise and behavior
- Excessively loud or disruptive behavior is not acceptable. Our small space requires guests to be considerate of others.
4. Staff safety and sexual harassment
- Sexual harassment of any kind is unlawful. This includes:
- Comments about a staff member’s body, private parts, or sexual activity
- Questions about marital status or personal relationships intended to pressure staff into socializing or drinking
- Unwanted physical contact or sexual advances
- Staff have the legal right to feel safe at work. Guests violating these rules may be removed, and police may be called if necessary.
5. Right to refuse service and removal
- Licensed venues may refuse service to anyone who does not comply with regulations. Police may be involved to enforce removal in serious cases.
FAQs: Guest Conduct at Sonora
Q: Can I take my drink outside?
A: No. Alcohol must remain within the licensed premises at all times.
Q: Is smoking or vaping allowed?
A: No. Smoking or vaping near entrances, doorways, or inside the restaurant is illegal.
Q: What happens if a guest drinks excessively?
A: Guests who are intoxicated may be refused service or removed. Serving alcohol to already intoxicated patrons is illegal under Australian law.
Q: What happens if a guest is disruptive?
A: Guests who are excessively loud, damage property, or harass staff may be removed, in accordance with Australian law.
Q: How does Sonora handle harassment?
A: Sexual harassment or threats toward staff or other guests are strictly prohibited. Police may be called if necessary.
Q: Why does Sonora enforce these rules?
A: We are committed to changing industry standards and creating a safe, professional, and enjoyable environment for all guests.
Internal and External Links
- Learn more about our bottomless brunch offerings.
- Explore our dinner menu and seasonal dishes.
- Find out about Sonora’s garden-to-table approach.
- External reference: Australian Government — Alcohol Licensing Laws
- External reference: Safe Work Australia — Workplace Harassment
